Olomouc Region: Individual consultations

Olomouc Region: Individual consultations

People in Need provides an individual consultation service in Olomouc, Prostějov, Přerov, Lipník nad Bečvou, Hranice and the Jesenice area. The aim is to find, motivate and support individuals living long-term in difficult circumstances which exclude them from society. The basis of the service is field social work. We offer our service to individuals who do not have the skills or resources to manage their situation by themselves. It helps them to identify and solve their problems on their own and have better information on their rights and obligations.

The client always participates as much as possible in solving their situation. Provision of financial resources or material support is not part of the service. The service is free, usually taking place in the client’s own home.

The aim of our service is the successful return of the affected individual to everyday life. Our workers usually deal with problems to do with housing and career, they help with communication with the authorities, private companies, schools, employers etc.

In addition, we offer profession consultation, which are aimed at young people who are currently unemployed and registered with the employment agency. We help them augment their competences essential to finding a job.

Another provided service is community work. It is a long-term social work method, and the results may not be visible at the very start. Our community worker first needs to get to know the locals, gain their trust and start cooperating with the local institutions. After our worker starts communicating and negotiating with the institutions (local authorities, school, etc.) about their actions and measures leading to change, only then we might improve our relationship with the majority of locals.

Services provided:

Field social work

Capacity: up to 20 clients to 1 worker

Age: 16 and over

We offer our service in ORP Olomouc, ORP Prostějov and ORP Přerov, Lipník nad Bečvou and in Hranice. Our field-workers visit the clients’ households at previously arranged times on working days between 8 am and 4:30 pm. If necessary, it is possible to use the consultation rooms on addresses listed below. Another part of our service is to accompany the client to authorities and other institutions.

  • In Olomouc you can find us at our address Litovelská 14 (near tram stop Šibeník) without an appointment every Thursday between 9 am and 12 noon.
  • In Prostějov you can find us at our address Rostislavova 26 without an appointment every Wednesday between 8 am and 12:30 pm.
  • In Přerov you can find us at our address Komenského 15 without an appointment every Wednesday between 8 am and 12 noon.
  • In Jeseník you can find us at our address Gogolova 2 without an appointment every Wednesday between 8 am and 12 noon.

You will find all necessary information about this service in our public commitment.

You can find the complaints procedure here.

Profession consultation

Capacity: 25 people

Age: 15 – 29 years of age

We only offer this service in the Jesenice area. A profession advisor helps develop the knowledge and skills necessary for successfully finding a job in the labour market (writing a CV, training for job interviews etc.). We offer a range of requalification courses (including supporting measures such as financing travel fares or paying nursery school fees on behalf of parents). The advisor helps find and also offers subsidised jobs.

Community work

Capacity: up to 20 clients to 1 worker

Age: 18 and over

We provide community work in Prostějov and Přerov. In Přerov we operate in two locations, in Kojetínská and Husova streets. In our locations we are building a system of confidents/housekeepers who communicate internally with other tenants and externally with relevant institutions. We try to direct local inhabitants towards finding their own ways of dealing with issues and improving their living conditions.

Individual consultations contact details:


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