Emergency Programme Manager

Position: Paid job
Location: Kobane, North East Syria
Starting date: ASAP – August 2019
Country: Syria
Line Manager: Deputy Field Coordinator - Programmes

About People in Need

PIN has been working in Northern Syria since 2012, providing emergency relief and early recovery support to conflict-affected communities. Programmes for conflict-affected communities in Syria focus mainly on Emergency Food Assistance, WASH, and Education, in addition to Early Recovery activities. PIN’s contribution to the Syria humanitarian response is amongst the largest, with an annual turnover of over $30 million, engaging over 350 full time staff members across Northern Syria and cross-border response hubs in neighboring countries.

About the role:

As People in Need’s Northern Syria portfolio continues to grow, PIN is seeking an experienced and enthusiastic humanitarian professional to take on the role of Emergency Programme Manager (EPM). The EPM will play a vital role within the Senior Management Team, leading PIN’s emergency programme team to deliver timely and appropriate emergency assistance to those most vulnerable. Managing an in-kind and cash-based emergency response portfolio covering WASH, Shelter sectors across OFDA funding, the EPM will likewise lead PIN’s contributions to a coordinated Rapid Response Mechanism under a large consortium grant with three other NGOs. The ideal candidate for this position is an experienced humanitarian professional who has a proven track record of delivering assistance in emergencies. S/he is a strong communicator who is able to sensitively navigate a multi-cultural working environment and build positive and constructive relationships with both colleagues and external partners. S/he is able to work independently, delivering assistance which is accountable to affected populations under tight timeframes in a challenging field environment.

Duties and Responsibilities:


Programme Implementation

  • Ensure quality and timely implementation of PIN’s Emergency Response activities in Northeast Syria in line with relevant standards, best practices, and internal / donor requirements;
  • Provide technical guidance to the teams on Emergency Response programme design and implementation;
  • Oversee the development and regular updating of implementation plans that will set out future activities and track progress to date on outputs and activities;
  • Develop and regularly update PIN’s emergency response plan – coordinating with relevant stakeholders (particularly consortium partners) on rapid response to emerging crises;

Financial Management & Project Administration

  • Oversee the development and regular updating of budget forecasts for project activities and staffing, and monitor the spending in cooperation with Finance team to ensure accurate and timely financial management, flagging potential over/under spending to senior management;
  • Review and approve key project documentation in a timely manner to facilitate financial payments to vendors, beneficiaries, cash transfer agents, etc.
  • Take a lead in implementing rigorous control mechanisms for emergency response activities to ensure compliance with internal and donors requirements

Programme Quality & MEAL

  • Regularly liaise with the Monitoring, Evaluation, Accountability and Learning (MEAL) team to develop and frequently update the MEAL plan, ensure appropriate indicator tracking, and ensure that accountability to affected populations (AAP) is in place for emergency response activities;
  • In coordination with the MEAL team, participate in the development and supervision of rapid assessments, monitoring surveys, evaluations, and other planning and MEAL activities as required;
  • In coordination with the Head of Programmes (HoP) and the Deputy Field Co – Programmes (DFC-P), support the development of relevant tools, SOPs and technical standards;

HR Management

  • Provide leadership, day-to-day support, coordination and mentoring to national project staff;
  • Recruit additional staff as needed and budgeted in line with PIN recruitment procedures;

Coordination and Representation

  • Work closely with other Programme Managers (in particular Shelter, WASH and Cash PMs) to identify possible synergies and enhance relevance, cost-efficiency and impact of PIN’s humanitarian programming;
  • Promote synergies and standardization across all PIN’s areas of operation, among Emergency Response actors and relevant consortium partners;

Requirements and Contractual Conditions

Knowledge and experience:

  • At least 3 year’s professional experience within a humanitarian and/or development organization;
  • Proven experience in humanitarian assistance in complex emergencies;
  • Strong grasp of all stages of programme cycle management and quality standards in humanitarian programming, including safeguarding and accountability mechanisms;
  • Ability to work independently and demonstrate organizational and problem solving skills;
  • Excellent communication skills, including fluent spoken and written English, Arabic is a significant advantage
  • Proven ability to work in a diverse and multi-cultural team environment, with appropriate sensitivity to social and cultural norms;
  • Experience of working in complex and volatile contexts would be an advantage.

Living Conditions / Environmental Conditions

  • This position is an unaccompanied position. The position is based in Kobane and eligible for R&R, as per PIN Syria’s International Staff Manual.
  • Kobane is the main overnight duty station for all international staff based in North East Syria. The town is perceived as less conservative, offering opportunities for social life outside the work hours.
  • At the time of writing, a curfew is not imposed and international staff can freely move within Kobane’s administrative boundaries either alone or with a PIN duty driver.
  • PIN has a large guesthouse building in Kobane, comprised of five independent apartments containing 3-4 rooms, separate Kitchen, bathroom and internet.
  • The general security situation outside Kobane is less secure however considered stable, allowing international staff freely move between all our offices without major restrictions according to PIN security recommendations.
  • Mobile phones and cellular service are widely available. Internet is available in all PIN’s offices and guesthouses.
  • There are a number of health services available with medevac mechanism for INGO’s members. There is reasonable access to most of the consumer goods. Travel to field sites will be required.
  • Team members are expected to conduct themselves in a professional manner and respect local laws, customs and PIN's policies, procedures, and values at all times and in all in-country venues.

People in Need offers:

  • Salary and benefits according to PIN’s salary scale and HR policies, expected starting salary;
  • Opportunities for learning, trainings and capacity development;
  • 25 days of paid leave annually;
  • Reimbursement of travel expenses with travel to the country of residence once per every 6 months of completed work, plus R&R benefits according to PIN's policy;
  • Reimbursement of costs of visas and vaccinations; assistance with visa application procedure;
  • Free medical helpdesk and psychological consultation available on line;
  • Travel health insurance.
  • Housing in PIN guesthouse covered by PIN

How to apply:

Are you interested in this position? Send us your CV and short cover letter via this link. Please note only the shortlisted candidates will be contacted.

People in Need staff are expected to perform job duties and responsibilities in accordance with People in Need Code of conduct and key policies (available at: www.peopleinneed.cz/policies).