Learning & Development Support Officer

Duty Station: HQ/ remote within CET

FTE: 0,5/ 0,75

Start date: April 

Position Summary

The main task of a Learning & Development Support Officer (L&DSO) is to provide support to the Relief and Development Department (RDD) staff with their education and professional development in the assigned areas.  

The L&DSO is part of RDD HQ HR team. S/he reports to the Learning & Development Coordinator (L&DC), who is her/his line manager. Nobody reports to this role. When possible, the L&DSO takes over responsibility for guidance of interns engaged in learning & development activities and events organization.  

The L&DSO cooperates closely with all other HR department members, PSI department, RDD management, Central HR dept., national HR staff and other country program staff responsible for learning & development, and also with other PIN depts. learning & development focal points. 

Duties & Responsibilities:

Under supervision of L&DC, in cooperation with HR Officers and Regional Administrative Officers:

• organizes Induction training (IT) for new staff online, in HRIS Learning & Management System; 
• shares timely structured information about the IT program and list of participants;
• plans the dates of the training; 
• ensures that the content of induction training sessions is updated on a regular basis; 
• supports trainers with development of their sessions/webinars; 
• improves quality of induction sessions/webinars by providing relevant feedback to the trainers on the training content, format and design; 
• updates the information shared with IT’s participants on PIN Learning HUB confluence page; 
• organizes individual stress management sessions;
• coordinates engagement of HR interns in Induction organization; 
• collects feedback from IT participants and suggests relevant improvements/changes of the IT program and format; 
• provides structured reports on participation in IT trainings to LMs and Head of HR; 
• communicates timely with the relevant LMs, Regional Administrative Officers, HR Officers and Head of HR in case of participant’s absence. 

Live webinars

• schedules live webinars on a regular basis in LMS HRIS;
• shares timely information regarding the schedule of live webinars;
• updates training calendar in PIN Learning HUB confluence page;
• provides technical support to internal trainers;
• collects feedback from participants and suggests relevant improvements;

Hostile Environment Awareness Training (HEAT) and Personal Security Training (PST)

• organizes participation of relevant staff in HEAT training – updates the overview of participants;
• reflects HEAT participants’ feedback in further development of the HEAT provision scheme;
• cooperates with PIN Safety and Security advisors and external providers in order to ensure fulfilment of relevant country programs’ need related to specific safety and security trainings provision;
• organizes internal PST trainings on a regular basis;
• creates overview of HEAT and PST attendance and ensures archiving of relevant certificates;
• administers invoices and internal PRF

First Aid Course

• organizes mandatory first aid courses in Czech and English language at HQ in Prague;
• administers invoices and internal PRF

Others

• depending on interest and available FTE, additional learning and development–related tasks may be assigned

Requirements:

• Independence, responsibility, organized and proactive approach
• Experience with Learning & Development is an advantage
• Experience with working in HRIS Learning & Management System is an advantage
• Have a experience with presentation and training facilitation is an advantage
• Knowledge of online and digital learning tools such as Articulate is an advantage
• Advanced knowledge of MS Office
• Possibility of remote work within CET
• Fluent knowledge of English

PIN offers:

• Possibility of remote and flexible work;
• Expected salary range: 17.500 - 20.000 CZK/ 0,5 FTE   OR   26.250 - 30.000CZK/ 0,75 FTE 
• Work with inspiring people from the largest Central and Eastern-European INGO;
• 25 days of annual leave and 3 days of sick leave;
• Personal and professional development: including extensive Capacity Building program  (internal and external) Induction training, internal e-learnings, Knowledge and Learning Department onboarding, eventual HETA Training, Humentum training (www.humnetum.org), PuntoSud training (https://academy.puntosud.org/courses);

• For Prague based: Child daycare for employee´s children (klindergarten in the building of our office in Prague).
• Possibility to participate in interesting events we organize (e.g. One World International film festival);
• Free medical helpdesk and mental health support are available online.

How to apply:

If you are interested in this position, send us your CV and short cover letter via our application form.
Please note only the shortlisted candidates will be contacted. Interviews will be conducted on rolling basis and the vacancy will be closed when filled.

People in Need is committed to preventing any type of unwanted behaviour at work including sexual harassment, exploitation and abuse, lack of integrity and financial misconduct and committed to promoting the welfare of children and adults with whom People in Need involves. People in Need expects all staff to perform job duties and responsibilities in accordance with People in Need code of conduct and key policies (available at: https://www.peopleinneed.net/key-policies-4142gp). People in Need Staff will undertake the appropriate level of training.
All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include criminal records and terrorism finance checks.
We are committed to ensuring diversity and gender equality within our organization and encourage applicants from diverse backgrounds to apply.