Head of Shelter and WASH for Northeast Syria
Country Programme: Syria
Base: Raqqa, North East Syria, with frequent travels to the field
Line Manager: Area Programs Director for Northeast Syria
People in Need delivers assistance in Northern Syria addressing the needs of IDPs and hosting communities in several sectors such as food security, livelihoods, shelter, protection, education and WASH. PIN is a well-established organization in NES with several field offices, direct implementation and more than 400 employees. The main office is in Erbil and provides support services to field teams inside Syria. PIN’s contribution to the Syria humanitarian response is amongst the largest, with an annual turnover of over USD 35 million across Syria and funding from humanitarian donors including ECHO, BHA, FFP, SDC.
PIN’s key programming sectors in NES include a combination of early recovery and immediate humanitarian response programs in order to:
- Improve water service delivery and ensuring equitable access to Water and Hygiene services, in urban and rural areas;
- Improve food security;
- Improve access to shelter;
- Support recovery through the rehabilitation of public institutional buildings.
- Improve economic recovery and livelihoods recovery;
- Improve children’s psychosocial wellbeing.
- Leading regular monthly LEARN project review meetings (project kick off meeting inclusive) & coordination between programs and support departments to ensure program implementation links well to financial, procurement, HR and MEAL planning;
- Oversee overall programmatic project spending, financial forecasting and updated workplans against project timeframe (based on monthly inputs from PMs and Finance);
- Following up on project progress: indicators and project targets (to be) achieved;
General Position summary:
With supervision from the Area Programs Director and technical guidance from PIN´s Knowledge & Learning department, the Head of Shelter and WASH Projects will be responsible for
- Coordination of PIN’s inputs to the LEARN consortium.
- Overseeing Project Management of all PIN’s Shelter and WASH programming.
- Line management of the Shelter Programme Manager and WASH Programme Manager
- Quality assurance of all implemented Shelter and WASH activities.
Duties and responsibilities:
- Ensuring protection/accountability and gender is mainstreamed throughout the projects.
- Consolidating/reviewing program reports per project to ensure accuracy of the inputs;
- Preparing the technical design for new project proposals within the areas of expertise and relevant donors’ portfolio.
- Coordinating PIN’s inputs to the updates of the LEARN consortium proposal, including future (potential) phases of funding.
- Further development of WASH and Shelter sectoral strategies identifying potentially new geographic areas, ways of implementation, sub-sectors and potential partnerships.
- Identifying lessons learnt for further incorporation into programming, proposing relevant changes and reviewing how PDM and evaluation findings are used to improve implementation;
- Identify, develop, maintain and support use of tools for capturing project memory and feedback of lessons learned into project development. Identify potential areas for assessments, studies and research to help develop further proposals based on evidence of impact
- Identify areas for an early recovery and resilience approach, as well as working with other sector heads within PIN to identify areas for cross-sectoral programming and learning
Cooperation with grants department:
- Provide technical guidance in the areas of Shelter and WASH and support for implementation
- Focus on technical quality within implementation, as well as complementarity in programming;
- In coordination with PMs and the LEARN consortium partners, contribute to development of relevant tools, SOPs and technical standards.
- Ensure compliance to donor technical requirements and participate in technical calls where required.
- Management of the WASH and Shelter PMs and coordination with other senior program staff relevant for each project;
- Key focus on the capacity building of WASH and Shelter PMs through accompaniment, feedback, and identifying opportunities for growth
- Assess training and development needs required for the programme team to meet the project and individual objectives and ensure quality programming.
- Coordination with relevant WGs, supporting AD/APD on project specific activities updates to donors.
- Representation and coordination with LEARN consortium partners and management unit.
- Head up PIN’s lead of Shelter in LEARN consortium
- Bilateral coordination with relevant NGOs
Suitable candidates for this position should possess:
- At least 7 years of professional experience within a humanitarian and/or development organization, of which at least 5 years in a senior role;
- Degree and experience in WASH- related topics, Architectural Design, Civil Engineering, Construction Engineering or similar preferred;
- Experience in construction;
- Proven experience in both Shelter and WASH programming;
- Familiarity with Shelter and WASH technical guidelines of institutional donors and regional shelter/WASH working group guidelines;
- Experience in team management and supervision, and interest in building the capacity of national teams;
- Excellent communication skills, including fluent spoken and written English; working knowledge of Arabic is an advantage
- Strong grasp of all stages of program cycle management and quality standards in humanitarian programming, including safeguarding and accountability mechanisms;
- Strong organizational, critical analysis and problem solving skills;
- Experience of working in complex and volatile contexts, including familiarity with the humanitarian context of Syria or the Middle East, would be an advantage
Living Conditions / Environmental Conditions:
- This position is an unaccompanied position. The position is based in North East Syria. The town is perceived as less conservative. Location of the position may change as the security situation in NE Syria is fluid.
- PIN has a new guesthouse to accommodate all the international staff with individual rooms being available.
- The position is expected to be able to travel to other PIN offices for visits in NES: currently: Raqqa City, Menbij and Derik
- General security situation in Kobane is good and there is potential for a relatively good social life with a number of restaurants and a growing expat community. Mobile phones and cellular service are widely available. Internet is available in all PIN’s offices and guesthouses. There are a number of health services available with medevac mechanism for INGO’s members. There is reasonable access to most consumer goods.
- Team members are expected to conduct themselves in a professional manner and respect local laws, customs and PIN’s policies, procedures, and values at all times and in all in-country venues.
People in Need offers:
- Salary as per PIN salary scale (subsistence allowance of 1 350 EUR and hardship allowance of 400 EUR is already included): 4 050 EUR;
- Accommodation in PIN’s guesthouse on PIN’s expenses;
- 25 days of paid leave annually;
- Reimbursement of travel expenses with travel to the country of residence once per every 6 months of completed work;
- R&R benefits according to PIN's policy (additional 10 paid R&R leave days per annum and a contribution towards an additional quarterly flight for every 8 weeks spent inside NES)
- Reimbursement of the costs of visas and vaccinations; assistance with visa application procedure;
- Free 24/7 medical helpdesk and psychological consultation available online;
- Reimbursement of the medical check-up before and after the deployment;
- Travel health insurance;
- Hostile Environment Awareness Training
- In addition, team of dedicated colleagues who foster friendly and fair work atmosphere.
How to apply:
Are you interested in this position? Send us your CV and short cover letter in English via our application form. Please note that only the shortlisted candidates will be contacted. Interviews will be conducted on rolling basis and the vacancy will be closed when filled.
People in Need staff are expected to perform job duties and responsibilities in accordance with People in Need Code of Conduct and key policies (available at: https://www.peopleinneed.net/key-policies-4142gp).