Head of Systems and Operations

Head of Systems and Operations

Tento inzerát je neaktivní.

Starting date: ASAP

Country Programme: Nepal

Base: Kathmandu

Line Manager: Country Director

About the role:

PIN started its operations in Nepal in 2015 following the earthquake. PIN Nepal has been working with marginalized and internally displaced persons in shelter, social inclusion and protection and other sectors for the past three years. PIN Nepal is using “Her Turn” methodology, PIN has since implemented projects focused on gender transformative programming and currently starts a five-year project under “Leave No Girl Behind” funded by the DFID Girl’s Education Challenge.

The other two major programmes focus on finding solutions to displacement and supporting reconstruction. The purpose of Durable Solutions is to ensure that the affected households are put on the path to resilient reconstruction. Vulnerable Shelters programme is aiming to work with the most vulnerable households that need assistance in rebuilding through community participative approach.

With guidance and supervision from the Country Director, the Head of Systems and Operations will be responsible for providing technical support, guidance and supervision to support departments of PIN’s Nepal response (HR, finance and logistics). The Head of Systems and Operations will ensure that procedures and processes are in place, unified, and in line with PIN’s and donor guidelines. The selected candidate will form part of PIN’s Senior Management Team, and will work jointly with the Country Director, the managers of support departments (HR, finance and logistics), and Programme Managers in contributing towards development and improvement of programme quality, oversight and impact in Nepal.


  • Ensure that Systems & Operations support the implementation of the Country Strategy and that procedures and regulations are implemented in full transparency and in accordance with donor and PIN rules;
  • In coordination with Finance Manager oversee the mission’s economy including identification of gaps, financial and procedural risks, and provision of appropriate solutions;
  • Ensure standardization of processes/procedures related to operations of finance, HR and logistics departments;
  • In coordination with the Field Coordinators oversee the operations of the HR department and ensure implementation of relevant national and international staff policies and their implementation by the HR Manager/Officers, including provision of training for new staff, managing leaves, allowances and evaluations;
  • Provide technical support and guidance to Logisticians to ensure effective operations and coordination between the office management, fleet management, procurement, stock and assets management;
  • Oversee the budgets of support departments, improve needs planning and coordination, and contribute to planning needs for new projects with regard to support departments;
  • Provide technical support and guidance to the finance team to ensure effective operations of and coordination between budgeting, drawing, and accounting;
  • Ensure effective communication between support (finance, HR, log) and programme departments;
  • Ensure that key support policies are continuously updated as required and appropriate to the context;
  • Ensure compliance with local legislation, rules and regulations in terms of visas, tax, and labor law.


  • Significant previous experience with managing systems, logistics, administration and HR
  • Experience with finance management of international donors
  • Experience with team management and supervision
  • Experience of working within a humanitarian and/or development organization, including in developing and delivering systems which are compliant to EuropeAID, DFID, USAID and/or UN procedures, is preferred
  • Excellent communication skills, including fluent spoken and written English
  • Strong coordination, organizational, critical analysis and problem solving skills
  • Experience of working in complex and volatile contexts
  • Working experience with an accounting and economic software


  • Working environment in a well-established and growing humanitarian organization
  • Salary according to PIN salary scale and HR policies
  • Housing allowance
  • 25 days of paid leave annually
  • Reimbursement of travel expenses with travel to the country of residence once per every 6 months of completed work
  • Travel health insurance


Kindly send us your cover letter and an updated CV (no longer than four pages) in English via this link. Please note only the shortlisted candidates will be contacted.

Thank you.