Shelter Programme Manager

Starting dateAugust/September 2019

Contract duration: 6 months with the possibility of extension

Country Programme: Syria Response

Base: Kobane, Syria with travels within the region

Line Manager:Deputy Field Coordinator



About the role:

PIN has been working in Northern Syria since 2012, providing emergency relief and early recovery support to conflict-affected communities. Programmes for conflict-affected communities in Syria focus mainly on Emergency Food Assistance, WASH, and Education, in addition to Early Recovery and Livelihoods activities. PIN’s contribution to the Syria humanitarian response is amongst the largest, with an annual turnover of over $35 million, engaging over 350 full- time staff members across Northern Syria and cross-border response hubs in neighbouring countries.

With guidance and supervision from the Field Coordinator, consortium´s technical specialists and other senior management staff, the Shelter Programme Manager will have a key role in leading the Shelter teams and ensure technical quality and implementation of shelter programming in all of PIN’s areas of operation in Northeast Syria. The Shelter Programme Manager will be responsible for the implementation of Shelter activities as part of a large consortium programme funded by USAID.

PIN’s Shelter programme includes interventions both emergency and rehabilitation-oriented, such as rehabilitation of over 1,000 private shelters and around 20 health facilities (by Sept 2020), as well as emergency support to displaced populations with shelter and NFI materials.


Duties and responsibilities:

Programme implementation

  • Ensure quality and timely implementation of PIN’s Shelter/NFI programming in Northeast Syria;
  • Provide technical guidance to the Shelter teams in Shelter/NFI programme design and implementation;
  • Conduct regular field monitoring visits to key sites to draw recommendations for improvements in technical quality
  • Work closely with other programme managers and promote synergies and standardization across all Shelter/NFI partners and consortium members;
  • Prepare high quality and timely narrative reporting for donors
  • Develop implementation plans that will set out future activities and track progress to date on outputs and activities;
  • Develop strong tools for monitoring of contractors and progress and technical quality of the rehabilitation projects;
  • Develop procurement plans and liaise with relevant support departments
  • Complete and regularly update budget forecasts for project activities and staffing
  • In cooperation with MEAL team, develop and regularly update the MEAL plan Work closely with the Shelter/NFI Working Group, consortium members and other Shelter actors and take a leading role in proactively supporting the Shelter/NFI Cluster/WG


Team Management

  • Manage a team of about 12-15 national project staff and engineers and recruit additional staff as needed
  • Assess training and development needs within the Shelter team


Programme development

  • Participate in data/information collection, and contribute to Shelter and multi-sectoral proposal development
  • Contribute to development of PIN’s Shelter Country Strategy
  • Provide inputs to, and advocate for, mainstreaming of Shelter principles into proposals and interventions;
  • Provide technical guidance on planning of assessments, and participate in Shelter assessments as required;
  • Represent PIN at national level in Shelter Cluster, as at other related meetings
  • In coordination with NWS WASH team develop relevant tools, SOPs and technical standards for PIN Syria WASH programme;
  • Ensure feedback and learning is used when designing new interventions.


Suitable candidates for this position should possess:

  • At least 3 years of professional experience within a humanitarian and/or development organization;
  • Proven experience in Shelter programming;
  • Familiarity with Shelter technical guidelines of institutional donors and regional shelter cluster guidelines;
  • Experience with team management and supervision, and interest in building the capacity of national teams;
  • Excellent communication skills, including fluent spoken and written English;
  • Strong grasp of all stages of programme cycle management and quality standards in humanitarian programming, including safeguarding and accountability mechanisms;
  • Strong organizational, critical analysis and problem solving skills;
  • Experience of working in complex and volatile contexts, including familiarity with the humanitarian context of Syria or the Middle East, would be an advantage.


Living Conditions / Environmental Conditions:

  • This position is an unaccompanied position. The position is based in Kobane and eligible for R&R. Kobane is main overnight duty station for all international staff based in North East Syria. The town is perceived as less conservative, offering opportunities for social life outside the work hours.
  • The curfew is not imposed, international staff can freely move within its administrative boundaries either alone or with a PIN duty driver. Guesthouse building in Kobane has five independent apartments; each of them contains 2-3 bedrooms and a living room, separate kitchen, bathroom and internet.
  • General security situation outside Kobane is less secure however considered stable, allowing international staff freely move between all our offices without major restrictions according to PIN security recommendations. Mobile phones and cellular service are widely available. Internet is available in all PIN’s offices and guesthouses. There are a number of health services available with medevac mechanism for INGO’s members. There is reasonable access to most of the consumer goods. Travel to field sites will be required.
  • Team members are expected to conduct themselves in a professional manner and respect local laws, customs and PIN's policies, procedures, and values at all times and in all in-country venues.


People in Need offers:

  • Working environment in a well-established and growing humanitarian organization;
  • Salary and benefits according to PIN salary scale and HR policies, expected salary 2,900 EUR;
  • Accommodation in PIN’s guesthouse on PIN’s expenses;
  • Performance related bonuses paid half yearly based on standard evaluation process;
  • 25 days of paid leave annually;
  • Reimbursement of travel expenses with travel to the country of residence once per every 6 months of completed work, plus R&R benefits according to PIN’s policy;
  • Reimbursement of costs of visas and vaccinations; assistance with visa application procedure;
  • Free medical helpdesk and psychological consultation available online; travel health insurance.


How to apply:

Are you interested in this position? Send us your CV and short cover letter via this link. Please note only the shortlisted candidates will be contacted.

People in Need staff are expected to perform job duties and responsibilities in accordance with People in Need Code of conduct and key policies (available at: